Shipping policy
Free Shipping on Every Order
Every Magnetic Ball Watch ships free, worldwide. No minimum order. No hidden fees. Free shipping is applied automatically at checkout.
Delivery Times
We ship from our fulfillment partners using tracked international shipping. Estimated delivery times:
- Australia: 5–14 business days
- United States, Canada, United Kingdom: 10–20 business days
- Europe: 10–20 business days
- Rest of World: 14–30 business days
These are estimates. Occasional delays can occur due to customs processing, public holidays, or high-demand periods. We appreciate your patience.
Order Processing
Orders are processed within 1–3 business days of payment confirmation. You'll receive a shipping confirmation email with your tracking number once your order has been dispatched.
Tracking Your Order
All orders include tracking. Use your tracking number at the carrier's website or via 17track.net to follow your shipment in real time.
Customs and Import Duties
International orders may be subject to customs duties or import taxes levied by your country. These charges are the responsibility of the recipient. We recommend checking your local customs regulations before ordering.
Lost or Delayed Shipments
If your order hasn't arrived within the estimated window, please contact us at steve@magneticballwatches.com and we'll investigate with the carrier. If a parcel is confirmed lost, we'll send a replacement or issue a full refund.